If the DDS finds evidence that may indicate a new critical or disabling condition,
the DDS must:
Document a description of the new critical or disabling condition on an SSA-5002 (Report
of Contact) on the pending EDCS segment. Also, identify and include contact information
for any new medical sources.
Send an email to ^DCARO OAO. In the subject line, type: “Request for Subsequent Disability Application Exception.”
In the email, type: “See SSA-5002 on the new EDCS segment.”
Retain the subsequent disability claim until the AC responds (see DI 51501.030B.3. in this section).
The AC will expedite the email request and determine if the claimant meets the exception.
If the AC does not respond after 2 business days, forward the original email to ^DCARO OAO. In the email subject line, type: “2nd Inquiry – Request for Subsequent Disability
Application Exception.” If the AC does not respond to the 2nd inquiry, send another
status request 5 workdays after the 2nd inquiry.