DI 55075.020 Disputes Involving Contract Issues Between SSA and ENs or SSA and the PM
A. Policy – contract language covers dispute resolution
ENs and the PM operate under contracts with SSA. These contracts contain dispute resolution procedures.
SSA's contracting officer will follow these procedures to resolve a dispute that arises between the agency and an EN or the PM.
B. Procedure – handling PM or EN questions about contract issues
Field components should advise MAXIMUS or any EN with a question about a contract issue with SSA to contact its assigned SSA contracting officer.