If the PC cannot effectuate the case because of an error in the decision (see HALLEX
I-3-6-10 for examples of errors that may prevent effectuation), the PC technician will prepare
an agency protest memo and fax it to the Electronic Folder (EF). The technician will
document the EF using document type 2095- Protest Memo. For more information on barcodes
to index documents into the correct section of the EF, see DI 80830.100.
If there is only a typographical or clerical error in the ALJ decision, see DI 42010.075.
The technician will prepare an email to the AC at ^DCARO OAO Protest Cases requesting AC action on the ALJ's or AC's decision. Do not send a copy of the email
to the hearing office that issued the decision.
Include the following information in the email:
Name and social security number (SSN) of the claimant;
Any cross-reference number;
The date of ALJ's or AC's decision; and
The statement “Sender is protesting the ALJ’s decision” or "Sender is protesting the
If the case in question was not processed in eView, the PC will process the case as
paper, place a copy of the protest memo in the paper file, and include the address
of where the Office of Appellate Operations (OAO) staff should return the file after
the AC completes its action. After the PC notifies the AC of the protest, the PC must
then forward the paper file to the Division of Quality Review in Falls Church, Virginia.
The address is
United States Social Security Administration
Division of Quality
5107 Leesburg Pike, Suite 1400
Falls Church, VA 22041