If an FO, OHO or PC receives a request for copy of a folder, and the case is a CEF,
provide a copy of the folder on CD. If the official folder is paper, provide a paper
copy of the folder.
If the FO receives a request to copy a case pending at OHO, forward the request to
the OHO office with jurisdiction of the case. If the FO receives a request to copy
a case pending at the Appeals Council, forward the request to the Appeals Council
branch with jurisdiction of the CEF, noted at HASLLEX 1-3-0-7.
The CEF does not contain all documents that comprise the official folder. To copy
a CEF to CD, see Copying a Certified Electronic Folder (CEF) to CD - DI 81001.035.
REMINDER: Cases pending in Office of Quality Review (OQR) may have SSA-831s or Personalized
Disability Notices (PDN) that do not reflect the final decision. To avoid providing
copies of folders without final decisions, do not make a copy of a CEF unless the
office copying the CEF has jurisdiction of the case.