BASIC (01-08)

DI 81010.065 Unlocking Electronic Disability Collect System (EDCS) Cases

Cases in EDCS are locked and cannot be accessed for update by another employee when a:

  • Case is opened for update;

  • Case is exited incorrectly; or

  • System failure occurs.

NOTE: If a case is locked, the name of the user currently accessing the case is listed in a dialogue box.

A locked case can only be unlocked by:

  • The person who locked it; or

  • A member of management.

To unlock a case in EDCS:

  • Select the case from the Case Disability Selection page; and

  • Select the “Unlock” button on the bottom of the page.

Once the case is successfully unlocked, it is available to other users for update.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0481010065
DI 81010.065 - Unlocking Electronic Disability Collect System (EDCS) Cases - 01/24/2008
Batch run: 01/27/2009
Rev:01/24/2008