On November 20, 2010, SSA implemented the eIAR system. The eIAR system changes IAR
accounting from a paper process to an electronic process and reduces field office
(FO) involvement with processing IAR payments and notices.
States access the eIAR system using the Government to Government Services Online (GSO)
website. SSA regional office IAR coordinators also access eIAR on the GSO website.
The eIAR process begins when the State notifies SSA that an individual has signed
an IAR authorization. The State notifies SSA using either the manual notification
or automated notification process. After SSA receives notification that the State
agency has a valid authorization, the GR code is posted on the SSI record and eIAR
control of the reimbursement process begins.
SSA communicates with the State about an IAR case using the eIAR screens and email
messages generated by the eIAR system. The eIAR system processes most reimbursements
to completion without FO involvement when the FO inputs the SSI claim allowance. The
FO must complete an underpayment review to build the UPV: V on the SSR before the
eIAR system can process a reimbursement.
NOTE: Field offices do not have access to the eIAR site. SSA regional office IAR coordinators
have view and query access.