For any MSSICS or non-MSSICS waiver, compromise offer or any decision to discontinue
or suspend collection of an SSI overpayment that is $20,000 or greater the SR/TSR/CR
input his or her decision on appropriate MSSICS screen,
refer the case to a member of field office management for approval
If the SR/TSR/CR attempts to process the decision, he or she will receive an alert
that management approval is required.
The OS/MSS or higher will:
review the case for accuracy,
email the case referral to CPS using the designated referral form located on the Boston
Region’s Center for Program Support – SSI website.
If the member of management tries to process the approval he or she will receive an
alert that RO approval is required.
The CPS specialist will transmit the decision if he or she concurs with it. If the
CPS specialist does not concur with the decision he or she will advise field office
management of the additional development required.
NOTE: The new 2 PIN overpayment clearance procedure requires that the field office and
CPS process an approval decision the same day.