Ask the claimant to submit additional evidence within 10 days. Allow additional time
if the claimant needs it but determine how much additional time is needed, i.e., 10
days, 15 days, etc). Annotate the date expected on the AMAD (More Appeal Data) screen.
If the evidence is not received, and the claimant or representative does not notify
the FO of the efforts to obtain it, send the claimant a notice explaining that he/she
has an additional 15 days to submit the additional evidence and that after 15 days,
we will conduct the case review and render a reconsidered determination.
Obtain or assist the claimant in obtaining the evidence if it is easier for the FO
to obtain it or the claimant needs assistance in obtaining it.