If a prior claim is pending at the AC, and the claimant provides evidence that may
indicate a new critical or disabling condition after the date of the hearing decision
on the prior claim, explain to the claimant that he or she may be able to file a new
application. If the claimant wants to file a new application, explain that we will
forward the evidence to the AC, and the AC will determine if he or she can file a
new disability application based on this evidence.
The FO must:
Fax the evidence into the EF; and
Document the following information on an SSA-5002 on the AC appeals segment in the
Electronic Disability Collect System (EDCS):
Description of the new critical or disabling condition; and
Identify and include contact information for any new medical sources.
Send an email to |||OARO OAO. In the subject line, type: “Request for Subsequent Disability Application Exception.”
In the email, include the claimant’s name, SSN, and add the remark: “See SSA-5002
on the AC appeals segment.”
If there is a new EDCS segment, leave it open until the AC responds.
Hold the claim until the AC responds.
The AC will expedite the email request and determine if the claimant meets the exception
to file a new disability application. If the AC does not respond after 2 business
days, forward the original email to |||OARO OAO. In the subject line, type: “2nd Inquiry – Request for Subsequent Disability Application Exception.” If the AC does
not respond to the 2nd inquiry, send another status request 5 workdays after the 2nd inquiry.