TN 2 (02-91)

HI 00901.015 Discrepancies (Problems) in the System

A. KINDS OF PROBLEMS

Five major problems may arise in the system:

  • An error (or omission) in the MBR created the same error in the HI master tape. Errors are caused by wrong information in the claim file, “punching errors,” etc.

  • An exchange problem existed and data on the MBR was not completely or correctly transferred to the HI master tape.

  • An exchange problem existed and data on the HI master tape was not completely or correctly transferred to the CWF Master File.

  • A problem with the HI master tape system itself created an error only on the HI record.

  • An intermediary or carrier's internal problem. This is indicated when correct information exists on the MBR, the CWF, and the HI record.

B. REFERENCE:

The FO initiates the appropriate corrective action for these problems. See SM 00706.000.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0600901015
HI 00901.015 - Discrepancies (Problems) in the System - 03/04/1991
Batch run: 01/27/2009
Rev:03/04/1991