If an interim or final reply is not received within 30 working days of a followup
made in accordance with (A), (B) or (C) above, or if the problem is not corrected
within 90 calendar days of the initial DO referral, refer the problem by memorandum
to CMS, Associate Regional Administrator for Program Operations.
In the memorandum, outline the nature of the problem and DO action taken to correct
it. Attach copies of all pertinent material, i.e., SSA-250, CMS-2178, processing center
or BSS/CMS replies, as well as a current combined query reply.
NOTE: A current HI/MBR Status Query (HMQ) is one received in the DO no earlier than 10
working days prior to the date of referral to the CMS Regional Office.
The addresses for the CMS, Associate Regional Administrator for Program Operations
in each region are:
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I.
OPOLE_IFM_BOS@cms.hhs.gov
John F. Kennedy Federal Bldg.
Room 1301
Boston, MA 02203
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