BASIC (09-15)

NL 10608.120 Do I Need to Include a Referral Paragraph

Yes, every notice should include information about how the recipient can obtain help or more information. Include the following:

  • SSA’s national toll-free 800 number: 1(800) 772-1213

  • SSA’s national TTY toll-free number: 1(800) 325-0778

  • SSA’s Internet link: www.socialsecurity.gov

  • Servicing office address

  • Servicing office telephone number for notices that originate in a field office (FO)

  • Name of an FO contact for notices that originate in an FO


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0910608120
NL 10608.120 - Do I Need to Include a Referral Paragraph - 10/01/2015
Batch run: 10/01/2015
Rev:10/01/2015