The servicing field office is responsible for maintaining and processing the SVB claim
of an individual who files for SVB in the U.S. until foreign residency is established.
The Central Processing Site (CPS) is responsible for all applications filed outside
the U.S. The CPSs are also responsible for processing all actions on the Special Veterans
Benefit (SVB) claim once the claimant has left the United States and established foreign
Special Veterans Benefits are paid through the Supplemental Security Income (SSI)
system. The system computes the SVB based on the computation rules outlined in VB 00701.001.
The force due process can be used if the system is unable to support an accurate computation.
A permanent indicator is posted to the title VIII record to specifically identify
the record as an SVB claim. The indicator, SVB, is displayed in the Case Header segment
of the Supplemental Security Income Record Display (SSIRD). The SVB update function
can be accessed from the Modernized Supplemental Security Income Claim System (MSSICS)
and is located on the Direct SSR Update Menu (UMEN).
When an active MSSICS pending file exists, the UMEN screen is accessed from the Decision
Input path (2/14 on the MSSI Menu). If SVB is selected from the Decision Input path,
the system will terminate (T33) the title XVI record and build a start date record.
The system will post a permanent title VIII indicator to the start date record, SVB:
NOTE: If the record has not been paid, the record will not be terminated. The system will
only apply the SVB indicator.
If SVB is accessed from the Direct SSR Update (2/19 on the MSSI Menu), the system
will terminate (T33) the record and not build a start date record. A 450SI start date
must be transmitted to establish the title VIII claim. The record will not be terminated
if there are no payment history entries on the title XVI record and the SVB update
function is selected.
The instructions in this chapter may apply to both the servicing field office and
the central processing site (CPS). Servicing field offices should be making any necessary
input to suspend SSI payments if the claimant has left the U.S. When the claimant
establishes foreign residency and SVB are ready to be paid the servicing field office
should forward the SVB file to the CPS. The CPS should update the record with the
correct mailing address and post the title VIII indicator to the record.