Question Presented
You asked us to review The ARC of New Mexico’s (ARC’s) Cincinnati Insurance Company
Insurance PolicyNumber *, which includes a Crime XC Expanded Coverage Part (Expanded
Crime Policy) (Adobe PDF Reader pages 124-136); a Crime and Fidelity Coverage Part,
Commercial Crime Coverage Form (Commercial Crime Policy) (Adobe PDF Reader pages 137-150);
and three associated endorsements (Adobe PDF Reader pages 151-153) (collectively the
Crime Policy), effective June 14, 2017, through June 14, 2020 (Adobe PDF Reader pages
124-153).[14] In particular, you asked whether ARC’s Crime Policy provisions satisfy the Social
Security Administration’s (SSA’s or agency’s) bonding requirements for non-governmental
fee-for-service (FFS) organizations, as set forth in 20 C.F.R. §§ 404.2040a(a)(2),
416.640a(a)(2) and the Program Operations Manual Systems (POMS) GN 00506.105. Specifically, you asked whether ARC’s Crime Policy meets SSA’s requirement that
bonding/insurance coverage for employee theft include officers.
ANSWER
Based on the information provided pertaining to Policy Number #, we believe that the
agency could reasonably conclude that ARC’s Crime Policy, consisting of both the Expanded
Crime Policy and the Commercial Crime Policy, does not comply with SSA’s bonding requirements
for non-governmental FFS organizational representative payees to be bonded/insured
to cover misuse and embezzlement by officers and employees.[15] Specifically, we believe the agency may reasonably conclude that the Crime Policy
does not adequately cover financial losses due to the action or inaction of all of
ARC’s officers given the definition of “Employee.” In addition, we believe the Crime
Policy is insufficient because the policy’s exclusion for losses resulting from theft
or any other dishonest act committed by ARC could encompass ARC’s officers.
Therefore, we believe that there is legal support for the agency to find that ARC’s
Crime Policy does not meet SSA’s bonding requirements of 20 C.F.R. §§ 404.2040a(a)(2),
416.640a(a)(2), and POMS GN 00506.105.
BACKGROUND
The New Mexico Secretary of State’s registry shows that ARC is registered with the
New Mexico Secretary of State as a non-profit domestic corporation incorporated in
New Mexico under the New Mexico Domestic Nonprofit Corporation Act, N.M. Stat. Ann.
§§ 53-8-1 – 53-8-99.[16] The Secretary of State registry identifies nine officer positions consisting of a
Chief Executive Officer, Senior Vice President, President, Immediate Past President,
Chief Operating Officer, Secretary, and three Vice Presidents.[17]
The 173-page PDF insurance package you submitted shows that ARC obtained Insurance
Policy Number # from The Cincinnati Insurance Company, which includes a Crime XC Expanded
Coverage Part (Expanded Crime Policy); a Crime and Fidelity Coverage Part, Commercial
Crime Coverage Form (Commercial Crime Policy); and three associated endorsements,
effective June 14, 2017, through June 14, 2020 (collectively the Crime Policy) (Adobe
PDF Reader pages 124-153).[18] The Common Policy Declarations page lists ARC as the Named Insured, and shows that
policy number # is effective from June 14, 2017, through June 14, 2020 (Adobe PDF
Reader pages 1-2). Below, we have set forth what we believe are the provisions of
the Crime Policy most relevant to SSA’s bonding requirements and your legal opinion
request.
Section A: Insuring Agreement Covering Employee Theft
We believe the most relevant of the Insuring Agreements of Section A of both the Expanded
Crime Policy and Commercial Crime Policy relates to employee theft.
Section A.1 of both the Expanded Crime Policy and Commercial Crime Policy, along with
an endorsement for clients’ property, provides the following Insuring Agreement as
to Employee
Theft:
We will pay for loss of or damage to “money”, “securities” and “other property” resulting
directly from “ theft” committed by an “ employee”, whether identified or not, acting
alone or in collusion with other persons.
For purposes of this Insuring Agreement, “theft” shall also include forgery.
We will pay for loss of or damage to "money", "securities" and "other property" sustained
by your "client" resulting directly from "theft" committed by an identified "employee",
acting alone or in collusion with other persons.
Crime Policy, Insuring Agreements, Part A.1, Employee Theft (Adobe PDF Reader pages
125, 138), Crime Policy Endorsement, Clients’ Property (Adobe PDF Reader p. 153).
Relevant to this coverage, Section II of the Crime Policy provides specific definitions
for “theft,” “client,” and “employee,” as noted next.
Section F: Relevant Definitions
The Expanded Crime Policy and Commercial Crime Policy both define “theft” as “the
unlawful taking of property to the deprivation of the Insured.” Crime Policy, Part
F.18, Definitions, Theft (Adobe PDF Reader page 136, 150).
With respect to the endorsement for Clients’ Property, “theft” is defined as “the
unlawful taking of property to the deprivation of your ‘client’.” Crime Policy Endorsement,
Clients’ Property (Adobe PDF Reader p. 153).
“‘Client’ means any entity for whom you perform services under a written contract.”
Crime Policy Endorsement, Clients’ Property (Adobe PDF Reader p. 153).
In relevant part, the Expanded Crime Policy and Commercial Crime Policy both define
an “employee” as
(1) Any natural person:
(a) While in your service and for the first 30 days immediately after termination
of service, unless such termination is due to “theft” or any other dishonest act committed
by the “employee”;
(b) Who you compensate directly by salary, wages or commissions; and
(c) Who you have the right to direct and control while performing services for you;
. . .
(4) Any natural person who is:
(a) A trustee, officer, employee, administrator or manager, except an administrator
or manager who is an independent contractor, of any “employee benefit plan”; and
(2) A director or trustee of yours while that person is engaged in handling “funds”
or “other property” of any “employee benefit plan”
. . .
(8) Any of your “managers”, directors or trustees while:
(a) Performing acts within the scope of the usual duties of an “employee”; or
(2) Acting as a member of any committee duly elected or appointed by resolution of
your board of directors or board of trustees to perform specific, as distinguished
from general, directorial acts on your behalf.
Crime Policy, Part F.6, Definitions, Employee (Adobe PDF Reader page 135, 148).
Section D: Relevant Coverage Exclusions
Section D of both the Expanded Crime Policy and Commercial Crime Policy sets out exclusions
from coverage and of relevance here, specifically excludes coverage for loss resulting
from “theft” or any other dishonest acts committed by “You” (ARC), or any of your
partners or “members” (defined as an owner of a limited liability company). See Crime Policy, Part D.1.a, Exclusions (Adobe PDF Reader page 126, 139).
The Crime Policy also broadly excludes coverage for loss resulting from an employee’s
“theft” or dishonest acts except when covered under Insuring Agreement A.1. See Crime Policy, Part D.1.c, Exclusions (Adobe PDF Reader pages 126, 139).
Section E: Relevant Coverage Conditions
Section E of both the Expanded Crime Policy and Commercial Crime Policy sets out conditions
applicable to the insuring agreements, and of relevance here, states that property
covered under the policy is limited to property
-
•
That you own or lease; or
-
•
That you hold for others whether or not you are legally liable for the loss of such
property.
Crime Policy, Part E.1.l, Conditions Applicable to All Insuring Agreements; Ownership
of Property; Interests Covered (Adobe PDF Reader page 131, 144).
With respect to coverage of clients’ property, property covered under the policy is
limited to property
a. That your “client” owns or leases; or
b. That your “client” holds for others whether or not your "client" is legally liable
for the loss of such property.
Crime Policy Endorsement, Clients’ Property, Part E.2 (Adobe PDF Reader p. 153).
ANALYSIS
A. Federal Law and SSA Policy: FFS Organizational Representative Payees
The Social Security Act permits “qualified organizations”[19] to collect a monthly fee from payments to a Social Security beneficiary or recipient
for expenses the organization incurs in providing representative payee services for
the beneficiary or recipient. See 42 U.S.C. §§ 405(j)(4)(A)(i), 1383(a)(2)(D)(i); 20 C.F.R. §§ 404.2040a(a), 416.640a(a).
A “qualified organization” consists of either:
(1) [a]ny state or local government agency with fiduciary responsibilities or whose
mission is to carry out income maintenance, social service, or health care-related
activities;
or
(2) [a]ny community-based nonprofit social service organization founded for religious,
charitable, or social welfare purposes, which is tax exempt under section 501(c) of
the Internal Revenue Code and which is bonded/insured to cover misuse and embezzlement
by officers and employees, and which is licensed in each State in which it serves
as representative payee (if licensing is available in the State).
20 C.F.R. §§ 404.2040a(a), 416.640a(a); POMS GN 00506.001(C). SSA authorization is required before an organization can begin collecting a fee
from a beneficiary or recipient’s monthly payments. See 20 C.F.R. §§ 404.2040a(a), (d), 416.640a(a), (d); POMS GN 00506.001(B).
Here, you have indicated that ARC is a non-governmental FFS representative payee organization.
See 20 C.F.R. §§ 404.2040a(a)(2), 416.640a(a)(2). We do not otherwise address whether
ARC is a “qualified organization” meeting all of the regulatory requirements. See
20 C.F.R. §§ 404.2040a(a)-(d), 416.640a(a)-(d); POMS GN 00506.001(C), GN 00506.100(B)(3). Further, we do not address its section 501(c)(3) tax-exempt status, whether
it is licensed in the state in which it serves, nor whether the amount of coverage
under the bond or policy is sufficient. See 20 C.F.R. §§ 404.2040a(a)(2), 416.640a(a)(2); POMS GN 00506.001(C), GN 00506.105(B), GN 00506.010(B)(2), GN 00506.100(B)(2), GN 00506.105(C)(5), (D). Rather, pursuant to your legal opinion request, our focus is upon whether
ARC’s Crime Policy meets SSA’s requirement for bonding/insurance coverage for financial
loss due to misuse and embezzlement by both officers and employees, as we discuss
in the next section. 20 C.F.R. §§ 404.2040a(a)(2), 416.640a(a)(2); POMS GN 00506.105(A)-(C) (explaining that bonding constitutes a bond or insurance contract).
A non-governmental FFS representative payee organization must be adequately bonded
or insured before the agency will authorize the organization to collect a fee. See 20 C.F.R. §§ 404.2040a(a)(2), (d), 416.640a(a)(2), (d); POMS GN 00506.001(C); POMS GN 00506.105(A). [20] The regulations instruct that the FFS representative payee organization must be “bonded/insured
to cover misuse and embezzlement by officers and employees.” 20 C.F.R. §§ 404.2040a(a),
416.640a(a). Although the regulations require coverage for “misuse and embezzlement,”
SSA law and policy do not specify what insurance or bonding product the FFS representative
payee should use or the exact wording of the insurance or bonding contract. 20 C.F.R.
§§ 404.2040a(a)(2), 416.640a(a)(2); POMS GN 00506.105(A)-(C). SSA’s POMS instructs that the bond or insurance contract must protect the
FFS representative payee organization “from financial loss caused by the action or
inaction of the organization, or officer(s), or an employee of the organization.”
POMS GN 00506.105(A). POMS GN 00506.105(B) and (C) discuss in general terms various types of bonds and insurance policies
that protect from financial loss due to such things as theft, dishonest acts, or fraudulent
acts by employees and officers. The POMS states that the bond or insurance contract
should provide coverage for financial loss from an organization’s employee’s or officer’s
theft. See POMS GN 00506.105(B). Therefore, the bond or insurance contract must provide coverage for financial
loss caused by the misuse of benefits and embezzlement of both the FFS representative
payee organization’s employees and officers, and the POMS indicates that coverage for loss due to theft, dishonest acts,
and fraudulent acts would suffice. See 20 C.F.R. §§ 404.2040a(a)(2), 416.640a(a)(2); POMS GN 00506.105(B), (C)(3), (4).
B. Review of ARC’s Crime Policy to Determine if it Complies with Federal Law and SSA
Policy [21]
1. ARC’s Crime Policy is Insufficient Because the Definition of “Employee” Does Not
Provide Sufficient Coverage for Misuse and Embezzlement by all Officers and Because
the Crime Policy
Excludes from Coverage Loss Resulting from Theft or Any Other Dishonest Act Committed
by
ARC
As stated, we must determine whether ARC’s Crime Policy (consisting of both the Expanded
Crime Policy and Commercial Crime Policy with endorsements) satisfies SSA’s requirement
that a non-governmental FFS representative payee organization be bonded to cover financial
loss due to misuse and embezzlement (Adobe PDF Reader pages 124-153). See 20 C.F.R. §§ 404.2040a(a)(2), 416.640a(a)(2); POMS GN 00506.105(A)-(C).
a. The Crime Policy’s Coverage under the Insuring Agreements for Loss due to “Employee
Theft” Sufficiently Covers for Loss of Social Security Benefits Due to “Misuse and
Embezzlement”
As noted in the background, the Crime Policy, as modified by the Crime Policy Endorsement,
Clients’ Property, provides for the following Insuring Agreement as to “employee theft”:
We will pay for loss of or damage to “money”, “securities”, and “other property” resulting
directly from “ theft” committed by an “ employee”, whether identified or not, acting
alone or in collusion with other persons.
We will pay for loss of or damage to “money”, “securities” and “other property” sustained
by your “client” resulting directly from “theft” committed by an identified “employee”,
acting alone or in collusion with other persons.
(Adobe PDF Reader pages 125, 138, 153).
We considered whether the Crime Policy’s insuring agreements for employee theft covers
loss for an employee’s theft/misuse/embezzlement of SSA beneficiaries’ funds (Social
Security benefits) held by ARC as the representative payee for the beneficiaries (Adobe
PDF Reader page 125, 138). Insuring Agreement A.1 covers losses resulting from an
employee’s theft of money, securities, and other property, and the Crime Policy expressly
defines “theft” as the “unlawful taking of property to the deprivation of the Insured”
(Adobe PDF Reader pages 125, 136, 138, 150). The Crime Policy, under the common policy
conditions, specifies that coverage applies to property that the Insured holds for
others, whether or not the Insured is legally liable for the loss of such property
(Adobe PDF Reader page 131, 144). Once a misuse determination has been made, the agency
holds organizational representative payees liable for the misused benefits. Because
the Crime Policy covers property that ARC holds for others, and because an organizational
representative payee would be liable for misused benefits, we believe that the agency
may reasonably conclude that an employee’s theft of SSA beneficiaries’ funds would
be to the deprivation of ARC.
The Crime Policy Endorsement, Clients’ Property, could also be construed to adequately
cover theft of SSA beneficiaries’ funds (Social Security benefits) held by ARC (Adobe
PDF Reader pages 125, 138, 153). This endorsement expressly covers direct losses of
ARC’s clients’ money (and securities and other property) due to theft by an employee
of ARC (Adobe PDF Reader pages 125, 138, 153). Employee theft is specifically designated
as to the deprivation of the client, not the Insured (Adobe PDF Reader pages 153).
We note that a “client” is defined as “an entity for which [ARC] perform[s] services
under a written contract” (Adobe PDF Reader page 153). The money (Social Security
benefits) belongs to the beneficiaries. See POMS GN 00506.002(A) (defining the terms beneficiary, benefit, and conserved funds for purposes of
representative payees). It is somewhat unclear whether it is the Social Security beneficiary
or SSA that is ARC’s client under this definition where SSA has selected ARC to serve
as the beneficiary’s representative payee through a written authorization process
between SSA and ARC. See 20 C.F.R. §§ 404.2040a(d)-(g), 416.640a(d)-(g). But if coverage for a loss of money
sustained by ARC’s
client means a loss of Social Security benefits sustained by a Social Security
beneficiary , then this insuring agreement would appear to provide adequate coverage for theft/misuse/embezzlement.
Regardless, as discussed, we believe that the agency may reasonably conclude that
Insuring Agreement A.1 provides adequate coverage of theft of SSA beneficiaries’ funds.
b. The Crime Policy’s Definition of “Employee” is Unclear and Does Not Appear to Include
Coverage for Loss Caused by ARC’s Officers
As noted in the background, a search of the New Mexico Secretary of State registry
confirms that ARC is registered as a domestic nonprofit corporation incorporated in
New Mexico under the New Mexico Domestic Nonprofit Corporation Act, N.M. Stat. Ann.
§§ 53-8-1 – 53-8-99. The Secretary of State registry identifies ARC’s directors and
designates nine officer positions, consisting of a Chief Executive Officer, Senior
Vice President, President, Immediate Past President, Chief Operating Officer, Secretary,
and three Vice Presidents. Thus, it is our understanding that ARC has officers. See N.M. Stat. Ann. § 53-8-23(A) (“Every corporation organized under the Nonprofit Corporation
Act shall have officers . . . .”).
Assuming that the Crime Policy’s Insuring Agreement A.1, as discussed above, adequately
covers an employee’s theft of SSA beneficiaries’ funds, the policy is deficient because
it does not provide adequate coverage against financial loss caused by all of ARC’s
employees and officers given the definitions of “employee” (Adobe PDF Reader pages 125, 135-36,
138, 148, 153). Insuring Agreement A.1 of the Crime Policy provides coverage for losses
resulting from theft committed by ARC’s “employee” (Adobe PDF Reader pages 125, 135-36).
Thus, whether ARC’s Crime Policy covers the organization against theft committed by
an officer depends on whether ARC’s officers fall under the Crime Policy’s definition
of “employee” (Adobe PDF Reader pages 135, 148). We consider the most relevant sections
(1), (4), and (8), defining “employee,” below to determine whether it would include
all of ARC’s officers as well and believe that the agency could reasonably conclude
that it does not (Adobe PDF Reader pages 135, 148).[22]
Section (1) of the “employee” definition does not clearly include all of ARC’s officers
(both compensated and non-compensated) (Adobe PDF Reader pages 135, 148). First, this
provision limits the term “employee” to compensated individuals, indicating that dishonest
or fraudulent acts committed by non-compensated officers would not be covered under
this provision (Adobe PDF Reader pages 135, 148). Second, this provision limits an
“employee” to an individual whom ARC “has the right to direct and control,” which
arguably excludes officers (Adobe PDF Reader pages 135, 148).
Section (4) of the “employee” definition also does not sufficiently cover all of ARC’s
officers, as it is limited to officers of an employee benefit plan while the officer
handles funds or other property of an employee benefit plan (Adobe PDF Reader pages
135, 148). The SSA beneficiaries’ funds entrusted to ARC as representative payee are
not part of an employee benefit plan. Thus, section (4) of the employee definition
does not adequately cover all of ARC’s officers (Adobe PDF Reader pages 135, 148).
Section (8) of the “employee” definition as to “‘managers’, directors, or trustees”
does not include ARC’s officers (Adobe PDF Reader pages 135, 148). The Crime Policy
specifically defines the term “manager” as “a person serving in a directorial capacity
for a limited liability company” (Adobe PDF Reader pages 135, 148). As noted above,
a search of the New Mexico Secretary of State registry confirms that ARC is registered
as a domestic nonprofit corporation incorporated in New Mexico. The Secretary of State
registry identifies ARC’s directors and designates nine officer positions. Additionally,
section (8) provides coverage for managers, directors, or trustees only while performing
acts usual to an employee or when a committee member performs specific, directorial
acts (Adobe PDF Reader pages 135, 148). Misuse of SSA beneficiary funds is not a usual
part of a manager’s duties. Nor is misuse of benefits a valid, specific directorial
act for a committee member. As such, the inclusion of “managers” within the definition
of “employee” does not sufficiently cover ARC’s officers. We therefore believe that
the agency could reasonably conclude that the definition of “employee” in ARC’s Policy
does not sufficiently cover all of ARC’s officers.
Therefore, as the Crime Policy’s Insuring Agreement extends coverage for loss due
to
employee theft, it is significant to SSA’s bonding/insurance requirement that the definition
of “employee” does not clearly include ARC’s officers.
c. The Crime Policy’s Coverage Exclusions are Unclear and May Encompass ARC’s Officers
Even if we could reasonably conclude that the Crime Policy’s definition of “employee”
sufficiently covered all of ARC’s employees and officers, it remains unclear whether
ARC’s officers would fall under the broad exclusions from coverage. The policy excludes
coverage for loss resulting from theft or dishonest acts committed by “You” (ARC)
, or any of your partners or “members” (defined as an owner of a limited liability
company) (Adobe PDF Reader pages 126, 139). The Crime Policy also broadly excludes
coverage for loss resulting from an employee’s “theft” or dishonest acts except when
covered under Insuring Agreement A.1 (Adobe PDF Reader pages 126, 139). As a non-profit
corporation, officers act as agents for ARC. See Bourgeous v.
Horizon Healthcare Corp., 872 P.2d 852, 855 (N.M. 1994) (“A corporation can act only through its officers and
employees, and any act or omission of an officer or an employee of a corporation,
within the scope or course of his or her employment, is an act or omission of the
corporation.”) (citation omitted).Thus, these broad exclusions from coverage would
seem to apply to loss resulting from theft or any other dishonest act committed by
ARC’s officers.
In sum, in light of the uncertainties as to the definition of “employee” and the broad
exclusions from coverage addressed above, we believe the agency could conclude that
ARC’s Crime Policy does not provide sufficient coverage for loss resulting from misuse
and embezzlement committed by all of ARC’s employees and officers. As such, we believe that there is legal support for the agency to determine
that the Crime Policy does not comply with SSA’s bonding requirements for non-governmental
FFS representative payee organizations. See 20 C.F.R. §§ 404.2040a(a)(2), 416.640a(a)(2); POMS GN 00506.105(A)-(B).
CONCLUSION
Based on the information provided, we believe that the agency may reasonably conclude
that ARC’s Crime Policy does not sufficiently comply with SSA’s bonding requirement
for coverage of financial loss incurred due to the misuse and embezzlement by all
employees and officers of the non-governmental FFS representative payee organization.
Specifically, given the definitions and exclusions, the Crime Policy does not clearly
cover financial losses due to the action or inaction of all of ARC’s officers. Therefore,
we believe the agency may reasonably find that ARC’s Crime Policy does not meet SSA’s
bonding requirements set out in 20 C.F.R. §§ 404.2040a(a)(2), 416.640a(a)(2), and
POMS GN 00506.105.