Identification Number:
GN 02250 TN 78
Intended Audience:See Transmittal Sheet
Originating Office:ORDP OISP
Title:Waiver Provisions for Title II and Title XVI Overpayments
Type:POMS Full Transmittals
Program:All Programs
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM

Part GN – General

Chapter 022 – Overpayments

Subchapter 50 – Waiver Provisions for Title II and Title XVI Overpayments

Transmittal No. 78, 06/24/2025

Audience

PSC: BA, CCRE, CS, DCR, DS, LDCR, LDS, PETE, RECONR, SCPS, TSA, TST;
OCO-OEIO: BTE, CS, FCR, PETL, RECOVR;
OCO-ODO: BTE, CST, CTE, CTE TE, PAS, PETE, PETL, RCOVTA, RECOVR;
FO/TSC: CS, CS TII, CS TXVI, CSR, CTE, DRT, FR, OA, OS, RR, TA, TSC-CSR;

Originating Component

OISP

Effective Date

06/24/2025

Background

This transmittal revises the instructions to mirror the updated SSA-632-BK (Request for Waiver of Overpayment Recovery) form. OMB approved the form in April 2025. We revised the form to reflect the changes the Overpayment Review Team provided for the updated waiver instructions that were published November 2024. We use the SSA-632 to capture pertinent information about the overpaid individual, their spouse, and dependent household family members when they request us to waiver their overpayment.

Summary of Changes

GN 02250.230 Form SSA-632-BK (Request for Waiver of Overpayment Recover)

We changed the title of the POMS to "Form SSA-632-BK (Request for Waiver of Overpayment Recovery)". We made these additional revisions:

  • Subsection A -Changed the title of the subsection to "Policy" and moved policy information to this subsection.

  • Subsection B - Changed the title of the subsection to "Information on the SSA-632-BK"

  • Subsection C - Changed the title of the subsection to "How to complete the questions on the SSA-632-BK"

  • Subsection D - Updated this subsection to include the link to the policy.

GN 02250.230 Form SSA-632-BK (Request for Waiver of Overpayment Recovery)

CITATIONS:

Social Security Act §§ 204(b) and 1631(b)(1)(B)

20 CFR §§ 404.502a, 404.506, 416.550, 416.558

A. Policy

An individual must request a waiver before we will make a waiver determination. Form SSA-632-BK (SSA-632) allows overpaid individuals to supply information relevant to their waiver request. This may include information about the overpaid individual, their spouse, and dependent household family members. For more information about who is considered a dependent for the purpose of making a waiver determination, refer to GN 02250.100B1.

The overpaid individual or an individual representing them can complete the SSA-632 or we can complete the form over the phone with the individual. For more information about waiver requests and processing waiver requests, refer to GN 02250.001 and GN 02250.002.

NOTE: 

After receiving the SSA-632, fax or import the form into the Evidence Portal (EP). For more information about the EP, refer to MS 09701.001.

B.  Information on the SSA-632-BK

At the top of the SSA-632, we inform respondents when they should complete the form. They can complete the form if they think they are not at fault in causing the overpayment and:

  • they cannot afford to pay the money back; and

  • they think the overpayment is unfair for some other reason.

We also inform them when they should not complete the form. An individual should not complete the SSA-632 if they:

  • are requesting a waiver for an overpayment that is $2,000 or less.

  • think we made a mistake when we decided they were overpaid, or they disagree with the amount of the overpayment.

  • want to request a hearing before an Administrative Law Judge.

  • only want to change the amount of money they pay back each month.

  • have been convicted of fraud relating to the overpayment they want us to waive.

NOTE: 

If the overpayment was the result of fraud or similar fault on the part of the overpaid individual, we will not make a waiver determination, refer to GN 02250.001G.

C. How to complete the questions on the SSA-632-BK

When reviewing the information on the SSA-632, be mindful of any information that may require additional development to determine if the overpaid individual is still eligible for benefits or payments.

1. SECTION 1 - IDENTIFYING QUESTIONS

Question 1.A - Enter the overpaid individual’s name, SSN, and claim number.

Question 1.B - Enter the individual's name and relationship to the overpaid individual, if someone else is completing the SSA-632 on their behalf.

2. SECTION 2 - WAIVER REQUEST

Questions 2 through 5

Question 2 - Select yes, and follow the instructions that apply, if the overpayment amount the individual is asking us to waive is $2,000 or less. Select no if the overpayment is more than $2,000. Do not continue if the individual selects yes.

Enter the reason(s) the individual is requesting a waiver from the available list. Enter an explanation for the selected choice(s).

Question 3 - Enter the date of the overpayment notice for the overpayment the individual is requesting us to waive.

Question 4 - Select yes, if the individual is requesting us to waive the entire overpayment amount or select no if they do not want their entire overpayment waived.

If the individual is not requesting that we waive the entire overpayment, is the individual requesting we waive the remaining amount of money they owe us? Select yes or no.

Question 5 - Enter the reason(s) why the individual thinks the overpayment may have happened.

3. SECTION 3 - NEEDS BASED ASSISTANCE

Question 6 - Select yes if the overpaid individual or any dependent household family member currently receives any of the needs based assistance listed in this section. If yes, select the items that apply. Do not complete any more questions on the form and have them sign, date, and provide the information requested on page 9.

Select no if the overpaid individual or dependent household family member does not receive needs based assistance and continue with the rest of the questions on the form.

4. SECTION 4 - HOUSEHOLD FAMILY MEMBER

Question 7

Question 7.A - If the overpaid individual is an adult, enter the names, ages, and relationship of their spouse and dependent household family members.

If the overpaid individual is a minor child, select yes or no to indicate if the minor child’s income and assets help with food and household items. If the individual selects yes, enter the child's parents' and the parents' dependents' names, ages, and relationship to the child in the box provided. If the individual selects no, do not enter any information in the box; instead complete Sections 5, 6, and 7 with the child’s information only.

Question 7.B - If someone lives with the overpaid individual who is not a dependent, enter any money or payments they provide for rent or household bills or expenses.

5. SECTION 5 - RESOURCES - THINGS YOU HAVE AND OWN

Questions 8 and 9

Question 8.A - If the overpaid individual, their spouse, or dependents have any cash in their possession, enter the total amount.

Question 8.B - If the overpaid individual, their spouse, or dependents own financial accounts, enter the type of account, name and address of the institution, name on account, balance or value, monthly interest or dividend, and account numbers.

Question 9.A - If the overpaid individual, their spouse, or dependents own more than two vehicles, select yes and enter the owner, a description, present value, loan balance, and the main purpose or use for each vehicle. To determine which vehicles are excluded as a resource for a waiver determination, refer to GN 02250.100E.

Question 9.B - If the overpaid individual co-owns any real estate with anyone other than their spouse or dependent family member, select yes and enter the owner, description, market value, loan balance, and income amount.

Question 9.C - If the overpaid individual, their spouse, or dependents own or have an interest in any business, property, or valuables, select yes and enter the owner, description, market value, loan balance, and income amount.

Question 9.D - Select the appropriate box to indicate whether the overpaid individual can sell or liquidate any of the resources identified in this section and enter the overpaid individual's explanation in the space provided.

6. SECTION 6 - MONTHLY HOUSEHOLD INCOME

Questions 10 and 11

Question 10.A - If the overpaid individual is employed, select yes and enter the employer's information and monthly take home pay or earnings from self-employment.

Question 10.B - If the overpaid individual's spouse is employed, select yes and enter the employer's information and monthly take home pay or earnings from self-employment.

Question 10.C - If the overpaid individual's dependents are employed or self-employed, select yes and enter the dependents' names and monthly take home pay.

Question 11 - If the overpaid individual, their spouse, or any dependents receive income, enter the income in the specific columns.

NOTE: 

The overpaid individual or representative payee must provide documents to support the overpaid individual's, their spouse's, and dependent household family members' monthly household income and resources. To determine how to apply income and resources for a waiver determination, refer to GN 02250.100 and GN 02250.255. After receiving the supporting documents, fax or import them into the Evidence Portal.

7. SECTION 7 - MONTHLY HOUSEHOLD EXPENSES

Question 12 - Enter the monthly household expenses. Write the amounts in whole dollars and round any cents to the nearest dollar. Do not list an expense withheld from the individual’s paycheck, such as medical insurance, child support, alimony, wage garnishments, etc.

D. Authorization to obtain financial account information

On page 8, we included the Authorization for the Social Security Administration to obtain Account Records from a Financial Institution and Request for Records. In most situations, the overpaid individual must provide their authorization for us to obtain financial account information whenever we need the information to make a defeats the purpose determination, or in some circumstances, to make a deemed to defeat the purpose determination. To determine when someone other than the overpaid individual must provide their authorization, refer to GN 02250.100E.2.

 



GN 02250 TN 78 - Waiver Provisions for Title II and Title XVI Overpayments - 6/24/2025