Retention Date: February 25, 2026
A. Purpose
The purpose of this Emergency Message (EM) is to inform technicians that electronic remittance options must be provided in manually generated notices that request individuals or organizations to repay programmatic funds (overpayments, excess attorney fees, conserved funds, retirement withdrawals, etc.) per Executive Order (EO) 14247.
B. Background
On March 25, 2025, President Trump issued Executive Order 14247, Modernizing Payments To and From America’s Bank Account. The EO requires federal agencies to transition to electronic receipts “as soon as practicable”. To facilitate electronic receipts, we must provide remitters the ability to repay electronically. Electronic remittance options are currently offered on Recovery and Collection of Overpayment Process (RECOOP) and External Collection Operations (ECO) pre-offset notices, and will be added to remaining automated batch notices throughout FY 2026.
C. New Procedures to include Electronic Remittance Options
When required to generate a manual notice requesting repayment of programmatic funds for overpayments, excess attorney fees, conserved funds, retirement withdrawals, etc., use the following procedures to ensure consistent notice formatting.
Technicians will access the Generate a Remittance ID tool to obtain a Remittance ID, and include language explaining how to pay electronically via Pay.gov or Online Bill Pay to the notice.
Technicians should use the following Universal Text Identifiers (UTIs), available in the Document Processing System (DPS) and Aurora repositories in the Language Development Facility (LDF), when possible.
· PYGC01 – “If you would like to pay electronically:”
· PYG007 – “You can use the Pay.gov portal to make a secure payment at (insert www.pay.gov/public/form/start/834689469) online. Your Remittance ID is (insert Remittance ID here); OR
· PYG006 – “You can use your financial institution’s online bill payment option. Search for “Social Security Administration”, and in the “Account Number” section, enter your Remittance ID of (insert Remittance ID here).”
IMPORTANT: When sending a manual notice, the language and format should be as standardized as possible.
D. Instructions for Aurora
Aurora allows technicians to process manual notices including but not limited to form notices NL 00701.000 and exhibit/dictated notices NL 00703.000.
To access Aurora, follow instructions in NL 00702.100. For general Aurora information, refer to NL 00702.000.
Prepare the applicable notice to request repayment of programmatic funds (overpayments, excess attorney fees, conserved funds, retirement withdrawals, etc.). Locate the section of the notice where repayment options are described and insert the following UTIs:
1. PYGC01 – “If you would like to pay electronically:”
2. PYG007 – “You can use the Pay.gov portal to make a secure payment at *L online. Your Remittance ID is *L; OR
3. PYG006 – “You can use your financial institution’s online bill payment option. Search for “Social Security Administration” and in the “Account Number” section, enter your Remittance ID of *L.”
Review the notice for accuracy. Once all actions on a document have been completed, it can be moved to the print queue. Refer to NL 00702.164 Moving a Document to a Print Queue.
NOTE: Title II overpayment notices MUST include the required information outlined in GN 02201.009.B Notification of a Title II Overpayment.
E. Instructions for Manual SSI Overpayment Notices
Review the step-by-step guide on how to add electronic payment instructions to manual SSI overpayment notices in both the Document Processing System (DPS) and Web SSI Overpayment (O/P) Notices:
1. Document Processing System (DPS) Manual Notices
a. Access the DPS Notice Template
i. Log in to DPS
ii. Select the appropriate manual overpayment notice template for SSI
b. Insert Electronic Payment Instructions
i. In the body of the notice, locate the section where repayment options are described.
ii. Add the following standard language:
1. If you would like to pay electronically:
2. You can use the Pay.gov portal to make a secure payment at www.pay.gov/public/form/start/834689469
online. Your Remittance ID is (www.pay.gov/public/form/start/834689469); OR
3. You can use your financial institution’s online bill payment option. Search for “Social Security Administration” and in the “Account Number” section, enter your Remittance ID of (insert Remittance ID here).
c. Review and Finalize:
i. Double-check that the instructions are clear and accurate.
ii. Save and process the notice as usual.
2. Web SSI Overpayment (O/P) Notices
a. Access the Web SSI O/P Notice System:
i. Log in to the Web SSI O/P Notice application.
ii. Select the manual notice you need to generate.
b. Add Electronic Payment Instructions:
i. In the “Repayment Options” or “How to Pay” sections, insert the same or similar language as listed for DPS.
ii. If the system uses pre-set paragraphs, select the paragraph that includes electronic payment options. If not available, manually type or paste the approved language.
c. Complete and Send:
i. Review the notice for accuracy.
ii. Finalize and send the notice according to standard procedures.
For assistance in determining which overpayment notice to use, refer to SI 02220.010.
Refer to SI 02201.025 for additional assistance in the processing of manual overpayment notices.
Direct all program and technical related questions to your management.
References:
GN 02210.205 Paying by Credit Card – Debtor Contact Unit (DCU) Procedure
SI 02220.010 SSI Overpayment – Notifying the Individual
SI 02201.025 Supplemental Security Income (SSI) Overpayment: Notifying Overpaid Individuals