Email Our Support Team
Social Security cannot answer questions about economic impact payments under the recently enacted law, the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act. Treasury, not Social Security, will be making direct payments to eligible people. For more information, visit www.irs.gov/coronavirus.
Many of our services are now available online, like applying for Social Security benefits, requesting a replacement Social Security card, getting your Social Security Statement, and benefit verification letter.
You can also look for answers to your questions on our Frequently Asked Questions page.
We realize that each person’s situation is unique. While we are unable to answer questions in this forum that require access to your personal information, such as benefits you may be entitled to, we care. Please call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778) for assistance. Representatives are available between 7a.m. and 7p.m., Monday through Friday. For the location and other information about your local Social Security office, use our locator.
If you cannot find your answer online and do not have a question about your personal situation, complete the form below to send us an email. Please do not include Social Security numbers in your message.
We are experiencing high volumes of email and may not be able to respond to your inquiry promptly. We appreciate your patience.
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