TN 4 (11-20)

RM 03851.009 Handling Congressional or Other Special Inquiries that are Earnings Discrepancy Cases Involving the FO

1. A. 

   Request all FO development by telephone, if possible.

2. B. 

   If necessary, prepare a memorandum to the FO, and call them in advance to explain that you are sending a case with congressional interest for expeditious handling.

3. C. 

   Update the electronic control system remarks that the case is under development in the FO.

4. D. 

   If necessary, request the status by telephone every 14 days.

5. E. 

   If no response is received after three (3) status requests, call the regional office.