A report of nonreceipt may be accepted from the check payee or from another first
party as defined in GN 03001.012. The report may be made in person, in writing, or
by telephone.
The report may be:
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For a payment not received;
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For a payment received but lost, stolen, or destroyed before it could be cashed by
the beneficiary/recipient, or
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For a situation where the check payee cannot remember whether a payment was received.