Occasionally an informant will provide information only in confidence; i.e., he or
she does not want the claimant or beneficiary or other person with whom we might expect
to discuss the information to know the source of our knowledge or possibly even the
fact that we possess it. Inform the person making the request that we cannot promise
that we will not disclose the information. For more information regarding confidentiality
and disclosure, see GN 03301.025.