If the 60-day due process period expires without a due process request from the individual,
the automated system will reduce or withhold the monthly benefit payment until we
have fully recovered the overpayment.
EXAMPLE 1: Mary Green was overpaid wife's benefits after her divorce. Her daughter, Theresa,
is her own payee receiving student benefits on her father’s record (Mrs. Green’s ex-husband)
and lives with her mother. We notified Mrs. Green of her overpayment in 01/2015. Mrs.
Green did not request a reconsideration or a waiver; nor did she submit a full refund
within 30 days. Mrs. Green did not repay her overpayment or make installment payments.
In 08/2015, we notified Theresa of Mrs. Green’s overpayment and proposed adjustment
of her benefits to recover her mother's overpayment. Since Theresa did not protest
the proposed recovery, we started withholding from Theresa’s benefits to recover the
overpayment beginning in 10/2015.
EXAMPLE 2: In 08/2015, we notified Theresa of Mrs. Green’s overpayment and proposed adjustment
of her benefits to recover her mother's overpayment. Theresa requested waiver in 08/2015 when we notified her of Mrs. Green’s
overpayment and proposed adjustment. Because of Theresa’s waiver request, we would stop recovery actions until we make
a determination on her request.
EXAMPLE 3: In 08/2015, we notified Theresa of Mrs. Green’s overpayment and proposed adjustment
of her benefits to recover her mother's overpayment. Theresa requested waiver in 12/2015 but we did not stop collection activity
until 01/2016. The amount we withheld from her 10/2015 and 11/2015 benefits was proper. However,
we would refund the amount we withheld from her 12/2015 benefits.