If the FO technician receives an incomplete CIPS letter, contact the recipient to
complete the letter.
For PC referrals forward completed materials back to the PC.
For DBCSA referrals, the FO retains an electronic file copy of the completed materials
and processes original documents per GN
If the recipient returns the completed CIPS letter to SSA, see instructions on reviewing
the letter prior to forwarding it to Treasury for a handwriting analysis in GN 02401.912.
NOTE: Do not direct the beneficiary, representative payee, or recipient to contact Treasury. Only
SSA technicians will coordinate with Treasury.