The Social Security Administration (SSA) will only accept cash to pay programmatic
overpayments, conserved funds, gifts to the Social Security Trust Funds, Medicare
premiums and overpayments, and misapplied funds. We will not accept cash to pay non-program
standard fees for services.
For more information on standard fees, see GN 02403.012.
Convert all cash remittances received in the FO to money orders or cashier's checks
and then forward for deposit to the Mid Atlantic Program Service Center (MATPSC) or
Centers For Medicare and Medicaid Services (CMS). You must make every effort to convert
cash to money orders the same business day. If this is not possible, convert the cash
by the next business day. Local management will decide who purchases the money orders,
though typically it is the remittance clerk. When exchanging cash from one FO employee
to another, you must maintain a cash log. A facsimile of a cash log is shown in GN 02403.010B, that you should reproduce locally. You do not need to prepare a cash log if you
did not receive cash. While SSA prefers non-cash remittances, you must accept cash
For information on completing the cash log, see GN 02403.010.
NOTE: You must convert foreign cash to money orders in U.S. dollars prior to sending to
MATPSC or CMS. For information on how to handle foreign currency, see GN 02403.005D.
IMPORTANT: Cash remittances, or the subsequently obtained money order or cashier’s check, should
not be processed through the Social Security Electronic Remittance System (SERS).
Processing through SERS and the Debt Management System (DMS) causes duplication of
the remittance transaction and causes unverified remittances.