The drop-down list box on this screen can be used to search for cases using any of
the following variables.
Client Name – Enter at least the first two letters of the claimant’s last name.
Client SSN – Enter the claimant’s own SSN. Selecting this option will give the user
every case available with that specific SSN.
Number Holder SSN – Enter the number holder’s SSN if the claimant is filing an auxiliary
beneficiary claim (for example, CDB, DWB). Selecting this option will give the user
every case available for that specific SSN.
EDCS Folder Number – A unique identifying number is assigned to a case when the Field
Office (FO) creates it in EDCS. It appears on the EDCS routing form, which is automatically
generated in the FO and mailed to the receiving component when a case is transferred
successfully. Using this number to search for a case takes the user directly to the
The eView Case Selection screen remembers which option was selected on the most recent
search and automatically defaults to that option the next time eView is accessed or
when the New Case Search option is used.