Wilbur Wednesday mailed in his payment stubs causing a reduction in his due amount.
The FO makes the inputs during the GK temporary period and elects to have the system
produce an online GK notice. The FO mails the online Notice of Planned Action (SSA-L8155) to Mr. Wednesday on 09/15. Later,
Mr. Wednesday comes into the office on 09/16 and reports additional wages which reduce
his due amount to zero. The FO completes the inputs during the GK temporary period
and hands the SSA-L8155 to Mr. Wednesday.
Situation:
The 1st notice (with amount due) will arrive after the 2nd notice (with no payment amount due) is handed to the claimant. Even though the 2nd notice contains the most recent and updated information and states Mr. Wednesday
is not eligible for payment, the 1st notice will arrive later in the mail indicating he is eligible for payment.
First Notice:
The first notice to Mr. Wednesday was printed and mailed from the FO. It is dated
09/15 and arrives at his mailbox a few days later. This notice indicated that Mr.
Wednesday is eligible for payment.
Second Notice:
The second notice to Mr. Wednesday was printed and handed to him in the FO. It is
dated 09/16 and indicated that Mr. Wednesday is not eligible for payment.
Explanation:
FOs should be aware of these types of situations and be prepared to explain them to
SSI recipients and document the file that this was explained.
REMEMBER: The time in the upper right hand portion of the notice indicates that an online GK
notice was produced and can be viewed in ORS. The notice type in ORS will be displayed
as “GK Online Notice.”