The Online Social Security Number Application Process (oSSNAP) is a partially automated
web application, which allows applicants who meet certain criteria to start and submit
an SSN application online for either:
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a replacement SSN card that requires no change to the SSN record; or
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a replacement SSN card that requires a name change on the SSN record.
These applicants need to provide all required evidentiary documents to the local Social
Security Administration field office (FO) or Social Security Card Center (SSCC). The
applicant must do this within 45 calendar days from the oSSNAP submission date to
complete the process. An FO technician adequately reviews the applicant’s evidentiary
document(s). Additionally, for replacement card applications, an FO technician compares
data entered in oSSNAP with data on the applicant’s SSN record (i.e., SSN, name, date
of birth, place of birth and parent's names).
NOTE: Data entered in oSSNAP remains in the agency’s systems for up to 45 calendar days.
An applicant who does not provide the evidentiary document(s) to the local FO or SSCC
within 45 calendar days needs to file a new SSN card application.