Accept any evidence the applicant wishes to submit. If the applicant does not wish
to release an original document, photocopy the evidence and certify the copy. However,
see GN 01707.212B. concerning photocopies of evidence to establish periods of unverified German coverage.
CAUTION: Do not hold claims for German benefits for prolonged periods pending receipt of evidence.
If an applicant is unable to obtain needed evidence within a reasonable time, transmit
the claim to the Division of International Operations (DIO) without the evidence.
Advise the applicant that the responsible German agency will contact them directly
to obtain any evidence it needs.