Accept any evidence the applicant wishes to submit. If the applicant does not want
                  to release an original document, photocopy the evidence and certify the copy.
               
               Caution: Do not hold claims for Norwegian benefits for prolonged periods pending receipt of
                  evidence. If an applicant is unable to obtain needed evidence within a reasonable
                  time, transmit the claim to OIO without the evidence. Advise the applicant that the
                  responsible Norwegian agency will contact him or her directly to obtain any evidence
                  it needs.