When the recipient disputes a report of confinement from a correctional institution,
process the rebuttal of the suspension as follows:
1. Recipient alleges they were released from correctional institution
Determine the release date by requesting from the recipient:
-
a.
the official release documentation; or
-
b.
a copy of the release document that is certified by the custodian of the record. The
document should state that the individual was released (date of release) and is no
longer a prisoner or inmate of that correctional institution.
2. Recipient alleges they were not a prisoner
-
a.
Investigate the allegation by:
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•
preparing a report on the Report of Contact page in CCE that records the facts and
types of evidence presented during the interview or case review;
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•
contacting the appropriate official of the correctional institution that reported
the information to SSA, court authorities, or prosecuting attorney's office to request
assistance in verifying the identity of the individual and date of confinement;
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•
determining if the individual is participating in a work-release or in a home monitoring
program;
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•
requesting statements from reliable sources that can attest to the whereabouts of
the individual (e.g., employers, neighbors, community leaders, local law enforcement
community, church group, doctors, hospitals, etc.);
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•
asking the recipient if their SSN was ever lost or stolen; and
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•
asking the recipient if they know of anyone who may be using their SSN illegally.
-
b.
If you discover evidence during the investigation that indicates another individual
is fraudulently using the SSN reported by the correctional facility, develop for fraud
and similar fault following the instructions in SI 04070.020. Report potential programmatic
fraud cases directly to the Office of Inspector General’s (OIG), Office of Investigations
Field Division (OIFD) following instructions in GN 04111.005.