OCO and the PSCs are responsible for retrieving Title II and the Title II portion
of the concurrent TII/TXVI folder(s) for CDR direct release alerts and mailing them
to the FOs. They are also responsible for preparing a duplicate folder if the folder
shown on PCACS cannot be located or has been destroyed. The PSC sends any folder material
belonging to the NH located during the search even if it is not the complete medical
folder, i.e., contains only post-entitlement material.
OCO and the PSCs can take up to 90 days from the initial ADR Process selection date to locate the Title II and Title II portion
of the concurrent TII/TXVI folder(s) for CDR direct release alerts. They have an additional
120 days to perform the “special search” if the folder is not located during the initial
pull period or has been destroyed see DI 13015.060B.