FOs and PCs follow existing procedures for processing undeliverable notices sent by
certified mail, in Braille, on data compact disc (CD), on audio CD, or in large print.
See details:
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GN 02605.055 Title II Undeliverable Mail Change of Address (COA)
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Use the SNO undeliverable mail cover letter instead of the usual undeliverable mail
cover letter. The SNO undeliverable mail cover letter is in the Document Processing
System (DPS) in the Cover Letters folder, and in Aurora as exhibit E4013.
If you are not required to re-mail the notice, shred the Braille notice, CD, or large
print notice.