Carefully review the inquiry. Ordinarily, a congressional inquiry about a determination
affecting a constituent is a request for information or for an explanation. However,
in some cases, the inquiry or letter from the claimant (a copy of which may be enclosed
with the congressional inquiry) constitutes an expressed or implied request for reconsideration.
In such cases, the FO must decide whether the inquiry constitutes an implied request
based on the wording of the letter. (Resolve doubts in favor of finding it to be an
implied request.)
If the inquiry is found to be a reconsideration request, follow procedures in SI 04020.020D.3. (Replace references to “SSI” with “SVB.” Unless a posteligibility decision to reduce,
suspend or terminate SVB payments is involved, omit text and fill-ins advising the
claimant/beneficiary how he or she can appeal.)