Effective Dates: 09/10/2024 - Present Previous | Next

TN 238 (09-24)

SI 00830.230 Unemployment Insurance Benefits

CITATIONS:

Social Security Act as amended, Section 1612(a)(2)(B) ;
20 CFR 416.1121(a)

A. Definition

Unemployment insurance benefits (UIB), also known as unemployment compensation, means payments received under a state or federal unemployment law and additional amounts paid by unions or employers as unemployment benefits.

B. Policy

UIB are unearned income.

C. Procedure

1. Overpayment question

Ask if any benefits otherwise due are being withheld to recover an overpayment. If the answer is yes, verify that the overpaid benefits have not been previously used in a payment computation. For an explanation of the double counting exception, see SI 00830.110.

2. Verify amount

a. Primary evidence

  • •

    Whenever possible, ask the individual to bring their next pay stub or a notice into the office to verify the payment amount.

  • •

    If the individual does not have access to pay stubs or a notice, query the Interstate Benefits Inquiry (IBIQ) database or the SSA Access to State Records Online (SASRO) database to obtain alternate primary evidence of unemployment benefits.

    NOTE: The notice should also verify the date the payments began. Accept the individual’s allegation of the start date if a notice is not available and the start date is not reflected on the IBIQ.

b. Secondary evidence

When primary evidence is unavailable, verify unemployment benefits through the National Database of New Hires (NDNH). For a description of methods pertaining to conversion from quarterly to monthly amounts, see SI 00820.130C.7.

If you are unable to verify the UIB amount with primary or secondary evidence, or a discrepancy exists, follow the instruction in SI 00830.230C.4. for contacting the local state agency.

3. Determine frequency

It is not necessary to verify the frequency if you are familiar with the frequency either through direct experience or a precedent. Annotate the file so that it is clear why the frequency was not verified (e.g., a precedent exists that was established after prior contact with the issuing agency).

4. Contact with source

If you must contact the source, use the telephone as much as possible.

5. Payment date

If the payment is picked up in person, accept the individual's allegation as to the day the compensation is received unless there is reason to question the allegation.

If the payment is mailed, assume the payment is received 5 days after the payment or mailing date unless the individual alleges it was received sooner, in which case accept the allegation.

D. Reference

  • •

    SI 02310.065 Unemployment Compensation Match (U5 Diary)

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    MSOM QUERIES 009.001 Interstate Benefit Inquiry (IBIQ) - Overview

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    MSOM QUERIES 003.015 National Directory New Hire, Wage and Unemployment Menu (NDNH)

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0500830230
SI 00830.230 - Unemployment Insurance Benefits - 09/10/2024
Batch run: 09/10/2024
Rev:09/10/2024