There will be cases where no final payee determination will have been made by the
DO. The CA will make the final decision as to whether a representative payee will
be appointed and who that payee will be. If the beneficiary or legal representative
resides in the U.S. and the DO fails to give an advance notice, the CA should prepare
and release the advanced notice and prepare a 30-day diary. The folder will be returned
to files. If there has been no response to the advanced notice when the diary becomes
due, the CA will process the payee action. Any response to an advance notice will
be referred to the CA to process.
If the change of payee must be processed manually, prepare a Form SSA-5390-U2 and
refer it to the benefit authorizer. If direct input can be utilized, complete Form
SSA-3137, prepare necessary diaries and listings (listing codes 512, 515, and 516
are not appropriate to foreign rep-payee changes). In addition, complete Form SSA-573
for the typist. Then route the folder to the telecommunicator to transmit the data
from Form SSA-3137.
When the output Form SSA-3926-C2FC is received, review it for completeness and accuracy.
If neither a Form SSA-3926-C2FC nor an exception is received within 15 days of the
data transmission, obtain an MBR. If the MBR shows the change of payee was effected,
document the folder with a copy of the MBR, and route the folder to typing. If the
change of payee was not effected, retransmit the data from Form SSA-3137.