A technical assistant (or other designated individual) will review the file to ensure
the development is necessary to adjudication of the claim or other related issue.
If the development is not needed to process the claim or related issue, advise the
FSP to cancel the request for services.
If the development is needed and can be secured from another source, do this. Advise
the FSP to cancel the request for services.
If the development is necessary and it cannot be secured from another source, make
a second follow-up as follows:
a. FSP within the service area of a federal benefits officer (fbo) or ssa technical advisor:
Send a status request by teletype to the FSP in question. Mark the follow-up prominently
Send an informational copy of the teletype to CPS-I or the SSA Technical Advisor within
whose jurisdiction the FSP is located (as shown in GN 00904.210).
Make subsequent follow-ups at 30-day intervals by sending a legible copy of the initial
request for services and a copy of the second follow-up to CPS-I via OF-41. Annotate
the OF-41 in red as to whether it is the third, fourth, etc. request. CPS-I will make
Send a photocopy of the development request to CPS-I by OF-41 for follow-up action.
CPS-I will bring the outstanding request to the attention of the Department of State
and ask for expedited action.
Subsequent follow-ups will be made at 30-day intervals, as explained in item a. of
Each time a copy is sent to CPS-I for follow-up, include the dates of the previous
follow-ups for CPS-I's use in coordinating with the Department of State.