The PSC is responsible for MADCAP inputs. If T2 cannot process the FFEL screen input,
the PSC will receive an exception via PCACS. The servicing PSC will input a MADCAP
action to reinstate benefits.
Reinstatement of Benefits by the PSC
The PSC will take the following actions to reinstate benefits:
Verify that the beneficiary continues to meet all entitlement/eligibility payment
factors, both disability and non-disability, before reinstating benefits.
Reinstate benefits via MADCAP.
CAUTION: Before reinstating benefits, ensure that no other reason for suspension exists.
Send the appropriate notice to the beneficiary based on reinstatement of their benefits.
Notify them if additional overpayments or underpayments exist on the record because
of the reinstatement of benefits.