TN 4 (04-19)

DI 81005.040 Alerts & Messages Tab

This screen contains two fields.

A. Alerts Field

The Alerts field contains a list of system generated electronic notifications created when a field office (FO) completes an Update-After-Transfer (UAT) action after the case transfers jurisdiction from the FO. For instance, when a claim specialist uses the UAT utility, Electronic Disability Collect system (EDCS) generates an alert to the office with jurisdiction. For details on the FO UAT utility, see DI 81010.095. For details on Alerts, see DI 81020.080.

B. Messages Field

The Messages field contains a list of any existing messages on a case (for example, “Don’t call after 8 p.m.”). eView users can add, edit, or delete folder messages. After adding a message, the office with jurisdiction of the case receives an alert that there is a new message in the electronic folder. A new action item “Message Added” appears on the FO EDCS Actions page when a user adds a new message to a case. For details on the FO EDCS Actions page, see DI 81010.100. For details on Messages, see DI 81020.090.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0481005040
DI 81005.040 - Alerts & Messages Tab - 01/24/2008
Batch run: 11/07/2023
Rev:01/24/2008