SSA offers a number of online Internet services to the public, including the SSA-3368
(i3368), SSA-3820 (i3820), and SSA-3441 (i3441). Individuals or third parties can
start, complete, and submit IDRs to SSA electronically.
The IDRs collect the same information as their paper counterparts; however, the questions
are not necessarily in the same order as in the paper forms. Each IDR provides Internet
Users (IU) instructions, examples, and helpful messages to help them complete their
When the IU submits an IDR to SSA, the system stores the data in the Internet report
database. After the field office (FO) creates a case in the Electronic Disability
Collect System (EDCS), EDCS automatically propagates the information from the IDR
to the corresponding fields in EDCS. The FO reviews the propagated information and
contacts the claimant to update, correct, and supplement the information, if necessary.
Sample images of the screens that IUs see in the IDR screen paths are available at
the Intranet site located at ApPages. The ApPages do not display every possible screen presented to IUs. In addition,
the screens displayed in ApPages are simply images; they have no functionality.