Occasionally, a system limitation may prevent the FO from entering a new claim into
EDCS when a related claim was previously entered on EDCS. In these situations, the
new claim is an EDCS exclusion and the paper folder becomes the official record for
the entire case. For a list of EDCS exclusion claims, see DI 81010.030 - Certified Electronic Folder (CEF) Exclusions. Any associated CEF must be converted
to paper.
NOTE: If a paper folder is received with no paper SSA-3368 (Disability Report - Adult),
SSA-3441 (Disability Report - Appeal), or SSA-3820 (Disability Report - Child) and
there is no corresponding EFI download, do not assume that the case is an EDCS exclusion.
Check case status using eView and follow procedures in DI 81020.005A, Electronic Folder Interface (EFI) Download .
If a CEF claim is pending at the DDS when the FO begins an EDCS exclusion claim, then
the following applies:
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Print sections A through D of the CEF and file the documentation in the paper folder;
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Annotate the SSA-408 Route Slip attached to the MDF “EDCS exclusion-associate with
claim transferred on MM/DD/YYYY”; and
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Mail the paper MDF to the DDS.
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Manually receipt the paper folder.
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Assign the EDCS exclusion claim and the pending CEF to the same disability examiner
(DE). If the CEF has already been assigned, assign the EDCS exclusion claim to the
same DE.
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Prepare and upload to the CEF an SSA-5002 (Report of Contact) to document that the
claim(s) is being processed as a paper folder.
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Add a message without an expiration date to the CEF to indicate that the official
folder is now paper.
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Update the current PFI for the CEF to show a current paper folder has been created
(see DI 81020.010, Paper Folder Indicator (PFI) ).
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Print sections E and F of the CEF and file in the paper folder.
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Process the case following current paper procedures. All documentation must be maintained
in the paper folder.
NOTE: If the EDCS exclusion claim is created before the CEF claim is transferred to the
DDS, follow current procedures for processing paper folders.