Determine whether SVB payments are payable for the S06 month(s). Reinstate SVB and
release benefits for months payable and:
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•
Prepare and send a notice to the beneficiary explaining the resumption of SVB;
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•
Follow NL 00801.005 for remailing correspondence that was returned as undeliverable, if any; and
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•
Delete the suspension data from the SVB Intranet Site.
EXAMPLE: An SVB beneficiary's payments were automatically suspended (S06) as a result of
TD receipt and AD coding of the February 2001 SVB check. The CPS was unsuccessful
in obtaining the beneficiary's whereabouts. Notice of the suspension was prepared
and sent to the address of record and the SVB Intranet was updated. On March 11, the
beneficiary contact the Federal Benefits Unit (FBU) alleging nonreceipt of the February
and March SVB checks. The FBU asked the beneficiary for his address and he gave the
same address reflected on the SVB SSR. When the FBU asked why a prior check would
have been returned for address reasons, the beneficiary explained that he had temporarily
moved in with his daughter from February 15th until March 9th while having work done on his house. The FBU verified this with the daughter and
prepared documentation regarding the beneficiary's whereabouts. The FBU faxed (and
then mailed) the documentation to the CPS. The CPS reinstated SVB, sent a notice of
reinstatement to the beneficiary and updated the SVB Intranet site.