TN 1 (10-99)
The information in this section is not applicable while mailing of the Social Security Statement is suspended. See information on accessing earnings information using the MySocialSecurity web portal in OA 00205.010.
Requests processed under the following instructions include correspondence which relates to a statement of earnings, insured status, quarters of coverage, or a benefit estimate.
Examples of these types of inquiries and the procedural references for handling are as follows:
Handling Requests for Disclosure to a Third Party including spouse/ ex-spouse
Replies to our request for correct SSN - RM 01340.053
Initial earnings statement request with additional information indicating the earnings record may not be correct -RM 01351.001
Number holder questions data previously furnished - RM 01351.002
Complaints regarding information furnished or the manner in which information was furnished - RM 01351.003
Inquiries from residents of foreign countries - RM 01351.004
Requests for informational publications related to earnings statements - RM 01351.005
Correspondence received for specifications to Print Form SSA-7004-SM-OP1 - RM 01351.007
Name change requested - RM 01351.008
Request for SSN card (original or duplicate) - RM 01351.009
Request to change address - RM 01351.010
Correspondence indicating Congressional, Presidential, Secretarial, or Commissioner Involvement; Subpoena and/or Fraud - RM 01351.011
Complaints, inquiries, suggestions concerning earnings requests initiated by insurance companies, business firms, or other organizations - RM 01351.012
Inquiries concerning earnings statement program or policy - RM 01351.013
Mailing Addresses to use when forwarding material to other components - RM 01351.050
Take the following actions if correspondence inquiry relates to request for statement of earnings.
Examine each request to determine acceptability for processing as indicated in RM 01340.000
After consideration is given to all conditions outlined in RM 01340.000, process acceptable requests per RM 01351.001 through RM 01351.013.