To refer the case to the PSC, fax either an Overprinted Report of Contact, Form SSA-5002, or submit the inquiry via the Taxation Inquiry,PHU4, screen (a Master File online query request screen) to the appropriate PSC.
-
a.
Use the Overprinted Report of Contact, Form SSA-5002, when transmitting evidence for the PSC to review. (See GN 05002.305 Overprinted Report of Contact - Exhibit )
-
b.
Complete the PHU4 input following instructions in MSOM QUERIES 003.008 when:
-
•
there is an apparent error on the PHUS and no supporting evidence is needed; or
-
•
the FO or 800 Number Agent has evidence, such as an SSA-issued notice to support beneficiary's
allegation and copies need not be sent to the PSC: or
-
•
the beneficiary can specify how the statement is wrong, other conditions for referral
are met, and evidence needed is in the claims file.
-
c.
When available, use a FAX to transmit evidence to the PSCs. The Fax numbers are in
the Detailed Office Organization Resource System (DOORS). In addition, we have provided
the numbers in GN 05002.046(B) (2)(d) below.
-
d.
Centralized FAX Numbers for all PSCs:
PSC
|
Acronym
|
FAX Number
|
PSC 1
|
NEPSC
|
877-385-0640
|
PSC 2
|
MATPSC
|
877-385-0644
|
PSC 3
|
SEPSC
|
877-310-6767
|
PSC 4
|
GLPSC
|
877-311-5797
|
PSC 5
|
WNPSC
|
877-310-7807
|
PSC 6
|
MAMPSC
|
877-311-8738
|
PSC 7
|
ODO
|
877-385-0643
|
PSC 8
|
OIO
|
877-385-0645
|
NOTE: Do not use the Modernized Development Worksheet (MDW).