Program Operations Manual System (POMS)
TN 8 (08-23)
RM 00207.040 FO Procedures — Auxiliary or Survivor Claimant Has an SSN
| STEP |
ACTION |
| 1 |
Get the claimant's SSN. |
| 2 |
Ask the claimant to refer to the SSN card or other written document to confirm their
SSN.
|
|
3
|
Confirm the SSN by using the NUMIDENT query.
NOTE: In most cases, the Pre-Interview Operation in MCS will automatically query the NUMIDENT
for a possible match.
|
2. Claimant Alleges Having An SSN But Does Not Know What It Is; May or May Not Have SSN
Card Elsewhere
| STEP |
ACTION |
| 1 |
Use the Alphabetical Identification (ALPHIDENT) query to locate a possible SSN. |
| 2 |
Verify possible SSN using the NUMIDENT query. See RM 10235.005 and RM 10235.040. |
| 3 |
Enter the SSN on the appropriate claims form(s). |
|
4
|
If replacement SSN card needed or unable to locate/verify SSN via ALPHIDENT /NUMIDENT
queries:
-
•
Obtain an SS-5 and appropriate evidence.
-
•
Enter the claim number in the CAN block.
-
NOTE: When the claim number is entered in the CAN block, the system will cross-refer the
applicant's SSN to the MBR.
|