Program Operations Manual System (POMS)
TN 4 (03-91)
RM 00207.040 FO Procedures — Auxiliary or Survivor Claimant Has an SSN
1. Claimant Knows SSN
|1||Get the claimant's SSN.|
|2||Ask the claimant to refer to the SSN card or other written document to confirm his or her SSN.|
Confirm the SSN by using the Numident query.
NOTE: In most cases, the Pre-Interview Operation in MCS will automatically query the Numident for a possible match.
2. Claimant Alleges Having An SSN But Does Not Know What It Is; May or May Not Have SSN Card Elsewhere
|1||Use the Alpha-Index query to locate a possible SSN.|
|2||Verify possible SSN using the NUMIDENT query. See RM 10235.005 and RM 10235.040.|
|3||Enter the SSN on the appropriate claims form(s).|
If replacement SSN card needed or unable to locate/verify SSN via Alpha-Index /NUMIDENT queries:
NOTE: When the claim number is entered in the CAN block, the system will cross-refer the applicant's SSN to the MBR.