TN 4 (03-91)

RM 00207.040 FO Procedures — Auxiliary or Survivor Claimant Has an SSN

Procedure

1. Claimant Knows SSN

STEPACTION
1Get the claimant's SSN.
2Ask the claimant to refer to the SSN card or other written document to confirm his or her SSN.

3

Confirm the SSN by using the Numident query.

NOTE: In most cases, the Pre-Interview Operation in MCS will automatically query the Numident for a possible match.

2. Claimant Alleges Having An SSN But Does Not Know What It Is; May or May Not Have SSN Card Elsewhere

STEPACTION
1Use the Alpha-Index query to locate a possible SSN.
2Verify possible SSN using the NUMIDENT query. See RM 10235.005 and RM 10235.040.
3Enter the SSN on the appropriate claims form(s).

4

If replacement SSN card needed or unable to locate/verify SSN via Alpha-Index /NUMIDENT queries:

  • Obtain an SS-5 and appropriate evidence.

  • Enter the claim number in the CAN block.

  • Process the SS-5.

NOTE: When the claim number is entered in the CAN block, the system will cross-refer the applicant's SSN to the MBR.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0100207040
RM 00207.040 - FO Procedures -- Auxiliary or Survivor Claimant Has an SSN - 05/15/2012
Batch run: 05/15/2012
Rev:05/15/2012