TN 4 (03-91)

RM 00207.040 FO Procedures — Auxiliary or Survivor Claimant Has an SSN

Procedure

1. Claimant Knows SSN

STEP ACTION
1 Get the claimant's SSN.
2 Ask the claimant to refer to the SSN card or other written document to confirm his or her SSN.

3

Confirm the SSN by using the Numident query.

NOTE: In most cases, the Pre-Interview Operation in MCS will automatically query the Numident for a possible match.

2. Claimant Alleges Having An SSN But Does Not Know What It Is; May or May Not Have SSN Card Elsewhere

STEP ACTION
1 Use the Alpha-Index query to locate a possible SSN.
2 Verify possible SSN using the NUMIDENT query. See RM 10235.005 and RM 10235.040.
3 Enter the SSN on the appropriate claims form(s).

4

If replacement SSN card needed or unable to locate/verify SSN via Alpha-Index /NUMIDENT queries:

  • Obtain an SS-5 and appropriate evidence.

  • Enter the claim number in the CAN block.

  • Process the SS-5.

NOTE: When the claim number is entered in the CAN block, the system will cross-refer the applicant's SSN to the MBR.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0100207040
RM 00207.040 - FO Procedures — Auxiliary or Survivor Claimant Has an SSN - 02/24/2012
Batch run: 05/15/2012
Rev:02/24/2012