TN 10 (10-00)

RM 01301.042 SSA-7014A Format (Identifying Information Doesn't Match Numident Record)

The information in this section is not applicable while mailing of the Social Security Statement is suspended. See information on accessing earnings information using the MySocialSecurity web portal in OA 00205.010.

A. Process

This section provides an explanation of how the system determines that the SSA-7014A response is required when identifying information provided by the requester does not match SSA records.

Successful Matching provided on the request.

1. Matching against numident record

All records that fail to match against the MEF are automatically passed to a subsequent process that matches against the Numident record.

2. Unsuccessful matching

If the records also fail to match to the Numident record, we will send a SSA-7014A Letter to the requester to obtain correct SSN or identifying information.

B. List of conditions

The system will generate a SSA-7014A response whenever one of the following conditions exist on a request:

  • The name, date of birth and/or sex has been incorrectly keyed, and the information keyed does not match the Numident record for the SSN involved;

  • The name and/or date of birth provided is incorrect and does not match the information established on the Numident record for the SSN involved;

  • The name, date of birth and/or sex provided is correct, but the Numident record has not been updated to reflect a recent name/date of birth correction;

  • The name, date of birth and/or sex provided has recently been changed, but the requester has failed to report the change; therefore, the information provided does not match the information established on the Numident record;

  • The SSN provided is impossible or void, and no information has been established on the Numident record for the number involved; or

  • SSA records are incorrect and we have matched against incorrect information.

C. Exhibit — Text Of Form SSA-7014A, Social Security Administration Earnings Record Information (Identifying Information Doesn't Match Numident Record)

Text Of Form SSA-7014A, Social Security Administration Earnings Record Information (Identifying Information Doesn't Match Numident Record) - 1

 View PDF Version

Text Of Form SSA-7014A, Social Security Administration Earnings Record Information (Identifying Information Doesn't Match Numident Record) - 2

 View PDF Version

D. Description of facts

The following chart indicates the information contained in the “Facts You Gave Us” , and includes an explanation of where the data is obtained and how it is used by the system.

Facts Given

Description

The System Uses...

Social Security Number

  • The Social Security Number of the person to whom the requested information pertains, and

  • The number provided on the incoming request.

this number to...

  • control the request,

  • access the earnings record, and

  • locate any cross-referred multiple SSN

Name

  • The name of the person to whom the requested information pertains, and

  • The name as shown on the incoming request.

this name to verify the SSN

Your Date of Birth

  • The date of birth of the person to whom the requested information pertains, and

  • The date of birth provided on the incoming request.

this date of birth to...

  • verify the SSN, and

  • compute the credits.

Sex

  • This is the sex code provided on the incoming request.

  • If the incoming request contains no sex code, this space will be blank on the SSA-7014A output response.

this code (when provided) to verify the SSN.

Last Year’s and This Year’s Earnings

  • The amount of earnings earned by the requester last year and the amount he/she intends to earn this year as indicated on the incoming request.

  • These amounts are displayed on the SSA-7014A response, so that when the requester returns the form with the requested SSN and/or identifying information, we can use the information to reprocess the request.

  • If no amount was provided on the incoming request, “NONE” will be shown on the SSA-7014A display.

(These items have not been used by the system at this point in the process.)

Your Retirement Age

This is the date the requester stated he/she plans to stop working.

Same as above.

Future Earnings

The average amount of earnings the requester plans to earn yearly in the future.

Same as above.

E. Description of data

The information contained in the body of the “SSA-7014A” output response is as follows:

  • The body of the form advises the requester that the information provided on his/her request does not match our records for the SSN indicated and that we need additional information to reprocess the request.

  • The form provides spaces for entry of the correct SSN and correct or additional identifying information.

  • The language at the bottom of the form advises the requester to contact the SSA toll-free 800 number if all the information on the original request is correct. We provide a mailing address to persons living outside the United States who do not have access to the 800 number.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0101301042
RM 01301.042 - SSA-7014A Format (Identifying Information Doesn't Match Numident Record) - 04/30/2013
Batch run: 04/30/2013
Rev:04/30/2013