PEBES ONLINE queries should be used with caution. The Statement system, which provides the query responses, is designed to provide projected information
for living SSN holders. It does not produce disability benefit estimates based on
onsets in the past or survivors benefit estimates based on deaths that occurred before
the current year.
The query response is not a form designed for public distribution. Its data format
and lack of explanatory information may make it difficult for SSN holders to understand.
Do not routinely give the query printout to the SSN holder at the close of a contact.
As an alternative if the SSN holder wants written confirmation of the benefit estimates
you provided, suggest that he or she request a Social Security Statement online at myssa.gov. However, if the requester has an immediate need for the statement information and
cannot wait for mail issuance, you may print and give out the PEBES ONLINE form if you first explain the entries to the requester ( GN 03340.010B.2.).