Program Operations Manual System (POMS)
TN 11 (09-87)
RM 03803.083 Handling Undeliverable Earnings Discrepancy Closeout Letters
Receive undeliverable earnings discrepancy closeout letters with envelope attached.
Examine the reverse side of the envelope to determine if the material has previously been remailed to the same address. (If the material has been previously remailed, the envelope will have a red “X” in the lower left corner.) Further handle as follows:
If the material has been previously remailed, process per RM 03803.073.
If the material has not been previously remailed:
Examine requests and envelopes to determine if an addressing error was made in this office. If so, obtain the previous correspondence, have the letter retyped to show the correct address and remail the material. Where the previous correspondence folder has been checked, mark the envelope with a green “X” in the lower left corner. Otherwise, handle as indicated in b. through e. below.
Remove the material from the original envelope and place in another envelope for remailing to the exact address.
Place an “X” in red pencil in the lower left corner of the reverse side of the envelope.
Release the material for mailing.
Destroy the original envelope.