Program Operations Manual System (POMS)
TN 11 (09-87)
RM 03809.005 Scouting Non-Claims Requests Received From the Field Office
Perform all scouting requested in accordance with the established searching and reference practices, and the special instructions contained in this subchapter.
Make all necessary corrections in accordance with the applicable procedures in this chapter.
Upon completion of the scouting, take the following actions:
Using a red pencil correct the FO memo by changing the word “TO” to “FROM,” and the word “FROM” to “TO.”
Staple the FO memorandum on top of the SSA-7009.
Perform any necessary review.
Release the completed case for mailing.