A keying error occurs when the data on the paper application for a Social Security
card (SS-5) does not match the data on the NUMIDENT. To identify whether a keying
error has occurred, compare the information on the paper SS-5 or SS-5 microprint with
the NUMIDENT. Paper SS-5 and SS-5 microprints are available in the Image Retrieval
Online (IRON) system and through SS-5 Reprints. Links are available to these programs
in SSNAP.
The agency will also consider keying errors that occur as part of the automated enumeration
processes where we have an established data exchange agreement, such as Enumeration
at Birth. In these cases, keying errors must be verified with documentation from the
participating entity (e.g., hospital documentation) that clearly demonstrates the
error originated with that entity.
If, after reviewing the paper SS-5, SS-5 microprint, or documentation from a participating
entity, you determine that a keying error occurred, correct the incorrect NUMIDENT
record information using Numident Correction Processing (NCP) in the Social Security
Number Application Processing (SSNAP). This action does not add to the number of NUMIDENT
iterations and will not count against the annual or lifetime SSN card limits.
However, when, for any reason, you are unable to review the SS-5, SS-5 microprint,
or documentation from a participating entity, we do not use the NCP process. Do not
correct or change the current NUMIDENT iteration. Instead, update the information
on the NUMIDENT by creating a new iteration as provided in RM 10212.200A.2.
Keying Errors: For instructions see details
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RM 10215.051 Correcting Keying Errors in Fields Other than "Name on Card" Field
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RM 10215.055 Correct a Coding Error that Resulted in an Incorrect Employment Legend
on the SSN Card
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RM 10220.415 Numident Correction Processing (NCP)
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RM 00702.006 How to Correct Keying Errors