GN 01704.015 Processing Allegations of Nonreceipt of U.S. Totalization Benefits
When an allegation of nonreceipt of totalization benefits paid by the United States
is received, process in the normal way. Totalization checks are not mandatory exclusions
from the automated payment replacement program. However, if the payment falls under
one of the exclusions listed in GN 02406.510 or GN 02406.540, the allegations must be processed manually.