The beneficiary, recipient or representative payee can request to cancel a direct
deposit authorization at any time in person, by phone to the FO or processing center
(PC) or by calling the National 800 Number.
However, inform the beneficiary, recipient or representative payee that the Department
of the Treasury (Treasury) requires existing entitled beneficiaries, recipients and
representative payees to receive some form of an electronic payment.
Follow the Direct Deposit Information for all types of Interviews in GN 02402.005E.
and GN 02402.005F.